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Funding Arrangements and Application Process

Our services are paid for privately or subsidised by the federal government. Fee structure depends on your circumstances and whether you are eligible for government support. This is determined by income and health assessments conducted by the Australian Government.

We understand the system can be complex, and are pleased to help you navigate the process to get the best outcome. Our dedicated and knowledgeable admissions team step you through organising assessments, applying for government subsidies (if available to you), and selecting the right location and level of service — all at no cost to you.

Please contact the team at our Admissions Contact Centre on 1800 778 767 or

Additional information is available through the Australian Government’s My Aged Care service. Visit or call 1800 200 422.